Privacy Policy
Last Updated: October 2, 2025
At Earthworks Christchurch, your privacy and trust are of the highest importance. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, request a consultation, or engage with our excavation and earthmoving services. By using our website or providing us with your details, you consent to the practices outlined here.
We are fully committed to handling your personal data responsibly, in compliance with the New Zealand Privacy Act 2020, and in a transparent manner that aligns with industry standards.
1. Information We Collect
When you visit Earthworks Christchurch, we may collect both personal and non-personal information to ensure a seamless and tailored user experience.
Personal Information is provided voluntarily when you:
- Submit an online inquiry or request a site consultation.
- Contact us directly by phone, email, or social media.
- Request a quote for excavation, site preparation, or related services.
- Subscribe to updates, guides, or promotional content.
This may include your full name, contact details (phone and email), property or project address, and specific details about your earthworks project such as site condition, scale, and budget expectations.
Technical and Usage Data may also be automatically collected, such as:
- IP address and approximate location.
- Device type, operating system, and browser.
- Pages visited, time spent on the site, and referral sources.
- Search queries used to locate Earthworks Christchurch online.
This information helps us improve service delivery and optimize the user experience.
2. Cookies and Tracking Technologies
Earthworks Christchurch uses cookies and related technologies to improve functionality. These may include:
- Essential Cookies – Required for forms and security features.
- Performance Cookies – Monitor website usage and identify areas for improvement.
- Functional Cookies – Remember preferences such as location or saved details.
- Marketing Cookies – With your consent, deliver relevant updates and service promotions.
You may disable cookies in your browser settings, though this may limit some website functionality.
3. How We Use Your Information
Information collected by Earthworks Christchurch may be used to:
- Respond promptly to inquiries and requests.
- Schedule consultations, site visits, and assessments.
- Prepare accurate quotations for excavation or site preparation projects.
- Provide project updates and reminders (if opted in).
- Enhance website navigation and functionality.
- Fulfil regulatory and legal obligations under New Zealand law.
We do not sell, rent, or trade personal information to third parties.
4. Sharing and Disclosure of Information
Your data remains confidential and is only shared when necessary.
- Service Providers: We may engage trusted providers for hosting, cloud storage, analytics (such as Google Analytics), and communication tools. These providers may only use your information to deliver contracted services securely.
- Legal Requirements: If required by law, Earthworks Christchurch may disclose data to comply with regulations or protect the safety and rights of users.
5. Your Privacy Rights
As a New Zealand resident, you have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Request corrections to inaccurate details.
- Deletion: Request data deletion, unless retention is legally required.
- Restriction/Objection: Limit or object to data uses such as marketing.
Requests can be submitted via our Contact Page, and we aim to respond promptly.
6. Data Security
Earthworks Christchurch employs strict security measures, including:
- SSL encryption on all forms and website pages.
- Secure servers with restricted access.
- Regular system updates, malware scans, and firewall protection.
- Internal staff protocols limiting data access only to essential personnel.
Although no system can guarantee 100% protection, we take all practical measures to safeguard your information.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods vary based on project type, legal obligations, and business needs. Once information is no longer required, it is securely deleted or anonymized.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods vary based on project type, legal obligations, and business needs. Once information is no longer required, it is securely deleted or anonymized.
8. International Data Transfers
Some service providers may process or store data outside New Zealand. Earthworks Christchurch ensures adequate safeguards are in place to meet New Zealand privacy standards when this occurs.
9. Policy for Minors
Services offered by Earthworks Christchurch are intended for adults involved in property ownership, construction, and development. We do not knowingly collect personal information from individuals under 16 years of age. Any such data discovered will be deleted immediately.
10. Marketing Communications
If you opt in, we may send occasional messages about new excavation services, project tips, or seasonal offers. You may unsubscribe at any time using the links provided in our communications or by contacting us directly.
11. Policy Updates
Earthworks Christchurch may update this Privacy Policy from time to time to reflect changes in services, technology, or legal obligations. Updates will appear on this page with a revised “Last Updated” date. Continued use of the website indicates acceptance of updates.
12. Governing Law
This Privacy Policy is governed by the laws of New Zealand, and any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
13. FAQs
We collect personal details such as your name, contact information, and project requirements when you make an inquiry. We may also collect non-identifiable technical data to improve website performance.
Your information is not sold or traded. It is only shared with trusted service providers or when required by law.
We retain data only as long as necessary for business or legal reasons. Once it is no longer required, it is securely deleted or anonymized.
Yes. You may request deletion of your information at any time, unless retention is required for legal compliance.
Yes. All submissions are encrypted, stored on secure servers, and protected by strict access protocols.
14. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is managed, please contact us through our Contact Page at: https://earthworkschristchurch.co.nz/contact-us/
Earthworks Christchurch is dedicated to safeguarding your personal information while delivering professional, reliable, and high-quality excavation and earthmoving solutions.
Your trust is central to our work, and we will continue to protect your privacy with diligence, care, and integrity.
